Terms of service

TERMS OF SERVICE

SCANDALOUS

Welcome to Scandalous. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to comply with these Terms.

Please read them carefully before using our services.

ACCEPTANCE OF TERMS

By accessing or using the Scandalous website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision

  • You agree to follow all applicable laws and regulations

  • You accept these Terms of Service in full

If you do not agree with any part of these Terms, please do not use our website or services.

PRODUCTS & SERVICES

Scandalous offers luxury fragrance products designed for personal use.

We reserve the right to:

  • Modify or discontinue products at any time

  • Change pricing without prior notice

  • Limit product quantities

  • Refuse or cancel orders at our discretion

All products are subject to availability.

ACCURACY OF INFORMATION

We aim to provide accurate product descriptions, pricing, and availability information.

However, occasional errors may occur. Scandalous reserves the right to:

  • Correct inaccuracies

  • Update product details

  • Cancel orders affected by incorrect information

without prior notice.

ORDERS & PAYMENTS

By placing an order, you agree that:

  • All information provided is accurate and complete

  • Payments are authorized and legitimate

  • You will not use fraudulent payment methods

Orders may be cancelled if:

  • Payment fails

  • Fraudulent activity is suspected

  • Product availability changes

  • Incorrect pricing or technical errors occur

SHIPPING & DELIVERY

Shipping timelines provided are estimates and may vary due to unforeseen circumstances.

Scandalous is not responsible for delays caused by:

  • Courier companies

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Incorrect customer information

Customers are responsible for providing accurate delivery details.

RETURNS & REFUNDS

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Due to hygiene and safety reasons, opened or used fragrance products are generally not eligible for return unless damaged or defective upon delivery.

INTELLECTUAL PROPERTY

All website content including:

  • Logos

  • Product names

  • Branding

  • Images

  • Text

  • Graphics

  • Designs

  • Marketing materials

are the exclusive property of Scandalous and protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

USER RESPONSIBILITIES

You agree not to:

  • Use the website for illegal activities

  • Interfere with website security or functionality

  • Upload harmful software or malicious content

  • Misrepresent your identity or information

  • Attempt unauthorized access to systems or customer data

Violation may result in restricted access and legal action.

LIMITATION OF LIABILITY

Scandalous shall not be held liable for:

  • Allergic reactions or sensitivities caused by fragrances

  • Misuse or improper storage of products

  • Indirect or consequential damages arising from product use

  • Technical interruptions or website downtime

Customers are advised to perform a patch test before regular usage.

PRIVACY

Customer information collected through our website is handled responsibly and used solely for order processing, support, and service improvement purposes.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

THIRD-PARTY SERVICES

Our website may use third-party services including payment gateways, courier partners, analytics tools, and external links.

Scandalous is not responsible for:

  • Third-party policies

  • External website content

  • Service interruptions caused by external providers

TERMINATION OF ACCESS

Scandalous reserves the right to:

  • Suspend or terminate access to the website

  • Refuse service

  • Cancel orders

if any user violates these Terms or engages in suspicious, abusive, or unlawful behavior.

GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the appropriate courts in India.

CHANGES TO TERMS

Scandalous reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after updates indicates acceptance of the revised Terms.

CONTACT INFORMATION

For any questions regarding these Terms of Service, contact us:

Email: support@scandalous.in
Phone: +91 86699 69460

Thank you for choosing Scandalous — luxury fragrances designed to leave an unforgettable impression.